TRUE TABLE
CONSULTING
Expert evaluations for restaurant owners in Central/MetroWest Massachusetts.
What We Do
True Table Consulting provides anonymous, owner-only dining experience audits designed to uncover what your guests experience.
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Each engagement includes a discreet dining visit conducted under normal guest conditions, followed by a comprehensive written report highlighting strengths, missed opportunities, and prioritized recommendations.
No public reviews.
No staff disruption.
No on-site identification.
An anonymous dining audit helps identify small, often invisible friction points that influence guest decisions—without disrupting staff or operations.
Understanding Your Guest Experience
Many restaurant owners contact True Table Consulting when something feels slightly off—despite strong food or positive feedback.
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Common reasons include:
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Guest traffic is lower than expected
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Revenue has plateaued despite consistent effort
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First-time diners aren’t becoming regulars
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Online reviews feel inconsistent or unclear
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The experience looks right on paper, but isn’t translating in real life
Often, it’s not one big issue, but a series of subtle moments that shape whether a guest returns.
What's Included
Dining Visit
One anonymous dining visit (lunch or dinner, unless otherwise specified)
Evaluation
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Arrival & first impression
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Service & pacing
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Food & beverage execution
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Environment & cleanliness
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Departure & last impression
Written Report
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Experience scorecard
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Executive summary
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Key strengths & missed opportunities
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Clear, prioritized recommendations
All visits are conducted as a standard guest, without special treatment or disclosure.
Service Investment
Anonymous Dining Experience Audit
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Central & MetroWest Massachusetts: $695
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Boston & Inner Metro Area (within Route 128): $895
Includes one anonymous dining visit and a comprehensive written report delivered to ownership.
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Flat fee. All costs included.
Payment is required prior to scheduling.
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Later visits or debrief conversations are available if desired.
Schedule an Audit
2 hr
695 US dollars
2 hr
895 US dollars
Inquire Privately
True Table Consulting works discreetly with restaurant owners seeking honest, actionable insight into the guest experience.
All inquiries are confidential.